VW has lost in its appeal against a record Australian fine for lying to the public in respect of its hyper-polluting diesels. Once again, its reputation is in tatters…
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Remember a year ago, when the boss of Jeep Australia boldly told us he was revising parts prices, in the spirit (I’m paraphrasing) of being less extortionate? I don’t think it has worked out very well…
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A tired, old ‘brand new’ Pathfinder is due in Australia this winter, promising to be less of a lemon than the current one, dating back to 2013. I strongly suggest buying something else…
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New Defender: damn sexy and lemon of the year 2020 contender. Plus: Land Rover Australia with a grubby attack on the freedom of speech...
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A shitbox Wrangler has parked on its side after flipping out twice during crash testing in the US. Are you dumb enough to buy this so-called iconic and rugged coffin-on-wheels?
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I don’t want to say, “I told you so”, but…
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Mercedes-Benz has concluded it’s mad ambush experiment on customer stupidity. I did warn you X-Class marked the spot...
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Senior executive Jeep adventurers have travelled to Sheepshaggistan and discovered El Mierda - the fabled lost city of bullshit. Get the full story…
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Australia has 51 automotive brands selling passenger vehicles. Let’s shred that list, so you don’t buy the wrong new car
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The ACCC channels Faust, while VW’s lawyers train for the 100m ‘bend at the waist’ at the Tokyo Olympiad - metaphorically. Move over Cirque du Soleil...
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ACCC will sue Ford over dodgy Powershift transmission in Focus, Fiesta and Ecosport, alleging unconscionable conduct by Ford
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Can this owner beat Ford and sidestep a five-figure repair bill when a critical computer fails in the transmission - and a service has been missed?
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Being gagged by a carmaker is very, very common. This is the untold story about carmaker customer coercion - duress as a mechanism for shutting you up.
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The enforcement of Australian Consumer Law by the ACCC is a joke - on you - and some car companies are, consequentially, complete arseholes.
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GM Holden, Ford and Audi took podium positions on the local lemon cars list, according to Choice - which is like Consumer Reports in the USA, only with anorexia. About two thirds of these vehicles have problems in the first five years - Holden worst, then Ford and Audi - and about one in seven overall of those problems were major.
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Fed up with poor car company customer service? These people - and many more - have launched hugely effective anti-marketing campaigns online...
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I want Volkswagen to fix this issue or provide some serious support in trading the car. I am also considering suing them if there is a reasonable chance that this would produce a useful outcome. Advice?
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If you're in the market for a new car, here's why you absolutely should not trust a car of the year award. Not even as far as Mr Puniverse could throw it.
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2015: The year the Volkswagen Group went from being simply incompetent and unhelpful to being a breathtakingly, globally criminal enterprise
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You are totally at the mercy of the carmaker’s capacity for good faith, in a dispute. Diagramatically, this is a prime example of the tail wagging the dog.
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