VW has lost in its appeal against a record Australian fine for lying to the public in respect of its hyper-polluting diesels. Once again, its reputation is in tatters…

Remember a year ago, when the boss of Jeep Australia boldly told us he was revising parts prices, in the spirit (I’m paraphrasing) of being less extortionate? I don’t think it has worked out very well…

A tired, old ‘brand new’ Pathfinder is due in Australia this winter, promising to be less of a lemon than the current one, dating back to 2013. I strongly suggest buying something else…

New Defender: damn sexy and lemon of the year 2020 contender. Plus: Land Rover Australia with a grubby attack on the freedom of speech...

A shitbox Wrangler has parked on its side after flipping out twice during crash testing in the US. Are you dumb enough to buy this so-called iconic and rugged coffin-on-wheels?

I don’t want to say, “I told you so”, but…

Mercedes-Benz has concluded it’s mad ambush experiment on customer stupidity. I did warn you X-Class marked the spot...

Senior executive Jeep adventurers have travelled to Sheepshaggistan and discovered El Mierda - the fabled lost city of bullshit. Get the full story…

Australia has 51 automotive brands selling passenger vehicles. Let’s shred that list, so you don’t buy the wrong new car

The ACCC channels Faust, while VW’s lawyers train for the 100m ‘bend at the waist’ at the Tokyo Olympiad - metaphorically. Move over Cirque du Soleil...

ACCC will sue Ford over dodgy Powershift transmission in Focus, Fiesta and Ecosport, alleging unconscionable conduct by Ford

Can this owner beat Ford and sidestep a five-figure repair bill when a critical computer fails in the transmission - and a service has been missed?

Being gagged by a carmaker is very, very common. This is the untold story about carmaker customer coercion - duress as a mechanism for shutting you up.

The enforcement of Australian Consumer Law by the ACCC is a joke - on you - and some car companies are, consequentially, complete arseholes. 

GM Holden, Ford and Audi took podium positions on the local lemon cars list, according to Choice - which is like Consumer Reports in the USA, only with anorexia. About two thirds of these vehicles have problems in the first five years - Holden worst, then Ford and Audi - and about one in seven overall of those problems were major.

Fed up with poor car company customer service? These people - and many more - have launched hugely effective anti-marketing campaigns online...

I want Volkswagen to fix this issue or provide some serious support in trading the car. I am also considering suing them if there is a reasonable chance that this would produce a useful outcome. Advice?

If you're in the market for a new car, here's why you absolutely should not trust a car of the year award. Not even as far as Mr Puniverse could throw it.

2015: The year the Volkswagen Group went from being simply incompetent and unhelpful to being a breathtakingly, globally criminal enterprise

You are totally at the mercy of the carmaker’s capacity for good faith, in a dispute. Diagramatically, this is a prime example of the tail wagging the dog.