Message from a Former Car Salesman

I just wanted to say that I am so impressed with your forthright advice and integrity, and particularly what you had to say about the VW debacle >>. I agreed with every word. I think many other so called journalists are prepared to let them off far lighter than they deserve for this shocking betrayal. Your indignation expressed precisely how I felt, and it was great to see it expressed so well!

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Help: My Toyota RAV4 is a Lemon

Hi we bought a brand new Toyota RAV4 via lease in September this year, and since this time we had the car in the service department five times now. Each time something different on the display shows up and they fobbed me off saying it was all okay.

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John Cadogan Comment
How do I tell what a used car is worth?

I have been looking at some used cars for a while now, and seems like everytime I mention values with car salesman, they all say the don't regard Redbook as a guide at all: "only insurance companies use the Redbook to calculate payouts". The guy who said that is a buyer, and he said because he buys 100 cars a week, so he just knows what is selling and how much for.

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John CadoganComment
Buying a Repaired Write-off

Dodgy used cars cost Australians more than half a billion dollars every year. It’s big business. So here’s how to sidestep ‘rebirthing’ and other used used car sales scams - by making sure you don’t unwittingly drive away in a repaired write-off.

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Should I buy gap insurance for my car loan?

I took a loan offered from dealer, but they kept pushing me towards the taking gap shortfall insurance. I did not take it. My thoughts were that I did not want to spend another $800 on top of the loan (plus interest on it for five years) just to make sure that if my car gets written off, the shortfall is paid to the lender. I believe that if I get a comprehensive insurance policy then that should cover it off in the event my car is written off?

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John CadoganComment
USED CAR WARRANTY FACTS

Looked at the Nissan Pulsar (a used 2013 model with 40,000km on the clock) and kinda liked that one but it had not been serviced by Nissan so not sure what the repercussions with factory warranty / extended warranty would be.

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John CadoganComment
Holden Colorado 7 versus Isuzu MU-X

We want to tow a sports car (V8) on a trailer, and also a caravan also (don't have the van yet so not sure about mass), so the 3000kg towing capacity on the Colorado 7 seems attractive. I have limited interest in off-road (4WD) use of the vehicle. I imagine we will keep the new vehicle for a long time.

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