Nissan Patrol defective 'peeling paint from hell' problem
Download the PODCAST for this report
QUESTION
Hi John,
From new, my [2019 Nissan Patrol Y62] had paint chips and gradually got worse. I was told by the dealer to ‘wait until it got worse.’
After hundreds of chips on the car, all over every panel, and then it was admitted by fault by Nissan Dandenong, saying the Patrols had a paint issue and paint was chipping off to primer - and in some places back to metal due to the paint being too hard and like glass.
Nissan Dandenong got the car fully resprayed, “closed-door”, as they call it.
When I picked the car up it was so bad that all the doors had drips dried and paint dripping off the roof line and orange peel on the entire car.
I sent the car to IVIC inspectors who failed the car with over 40 major faults. Nissan Australia, the panel shop itself and myself had a meeting and they all admitted fault and failure to repair the car correctly and it did not meet any Nissan repair standards.
I have now been told the car will need a full respray inside and out again.
I don't want this because the car is under new car warranty and I think I should be given a full refund seeing as I would not have purchased it knowing how bad the paint would be.
Having to be resprayed twice, what can I do from here?
Please help, and thanks.
Nicky
AutoExpert DISCOUNT ROADSIDE ASSISTANCE PACKAGE
If you’re sick of paying through the neck for roadside assistance, I’ve teamed up with 24/7 to offer AutoExpert readers nationwide roadside assistance from just $69 annually.
Plus there’s NO JOINING FEE. Full details >>
AutoExpert DISCOUNT OLIGHT TORCHES
These flashlights are awesome. I carry the Olight Warrior Mini 2 every day - it’s tiny, robust, and super useful in the field or in the workshop. Olight is a terrific supporter of AutoExpert.
Use the code AEJC for a 12% discount >>
More reports
The all-new Kia Tasman 4X4 dual-cab ute is finally coming to Australia in mid-2025. The covers are off, too. Here’s everything we know so far