Fed up with poor car company customer service? These people - and many more - have launched hugely effective anti-marketing campaigns online...

I want Volkswagen to fix this issue or provide some serious support in trading the car. I am also considering suing them if there is a reasonable chance that this would produce a useful outcome. Advice?

I got my vehicle serviced by Jeep and noticed they scratched the one of the wheels. When I brought this up, they said the damage was already there. How should I approach this?

Hyundai Tucson's recent four-star safety score is, in a sense a bad look for ANCAP, the privately owned but publicly funded Australasian New Car Assessment Program. Take a look why...

How car industry spin doctors deploy weapons-grade bullshit on consumers, at considerable expense, over allegedly counterfeit alloy wheels...

Find out the real reason why too many car dealerships will refuse your legitimate warranty claims - and then you can smash them into submission

If you're in the market for a new car, here's why you absolutely should not trust a car of the year award. Not even as far as Mr Puniverse could throw it.

Are Subaru EyeSight windscreens more vulnerable to damage? 

Did Volkswagen just prove diesel is fundamentally dirty?

Consumer Reports surveyed almost three quarters of a million new car owners to find the least reliable cars. Here they are (at least the Aussie-applicable ones).

Let’s cut through all the BS surrounding octane rating, and figure out the cheapest fuel for your car. Many car owners simply don't need premium.

My son is learning to drive, and I want him to learn how to perform an emergency stop - but I don’t how to do one myself. (Nobody ever showed me.) So: How do you do one?

There are two types of oil consumption: Consumption deemed 'normal' by the manufacturer, and excessive consumption resulting from a defect in the engine.

I just wanted to say that I am so impressed with your forthright advice and integrity, and particularly what you had to say about the VW debacle >>. I agreed with every word. I think many other so called journalists are prepared to let them off far lighter than they deserve for this shocking betrayal. Your indignation expressed precisely how I felt, and it was great to see it expressed so well!

Hi we bought a brand new Toyota RAV4 via lease in September this year, and since this time we had the car in the service department five times now. Each time something different on the display shows up and they fobbed me off saying it was all okay.

Independent research online means many dealers today are in fact disinclined to assist with anything other than a purchase transaction. If you're not buying right now, you might as well be a hologram on the showroom floor - in many dealerships. 

Volkswagen announces affected cars in Australia ... but leaves Audi out of the total. Predictable as always.

I have been looking at some used cars for a while now, and seems like everytime I mention values with car salesman, they all say the don't regard Redbook as a guide at all: "only insurance companies use the Redbook to calculate payouts". The guy who said that is a buyer, and he said because he buys 100 cars a week, so he just knows what is selling and how much for.

2015: The year the Volkswagen Group went from being simply incompetent and unhelpful to being a breathtakingly, globally criminal enterprise

I'd like to know when Jeep will start building the MY16 so I can order a MY16 regardless of if is built in what is remaining of 2015?