Posts in Warranty & service
Mechanical Repairs - Anatomy of a Car Parts & Car Service Rip-off (one we managed to prevent)

If you’re a chick with a car, doing business with bad mechanic is like a knife fight in a phone box - and you’re armed with a toothpick. Face facts: Women (and some men) are soft targets as automotive consumers. And there's no shortage of rip-off artists out there ,and this report shows exactly how breathtakingly unscrupulous repairers take advantage of customers.

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Can it really cost $400 to replace a small piece of chrome trim on my Holden Caprice?

A small boomerang-shaped chrome strip around the C-pillar on the driver's side of my '08 Caprice has fallen off.  The dealer quoted $240 to replace it, as it includes the window. Then the window would need be replaced at further cost. Total estimated for this is over $400 for a small piece of chrome. What can I do?

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How Does Driving Short Distances Affect Car Servicing?

How often should you get your car serviced if you just don’t drive it very much? Lots of people just don’t drive much - you might be one of them. You might be lucky enough to live so close you can walk to work, or you might work from home. Or you might have retired and given the rat race the flick. Half your luck - having a latte while everyone else is stuck in gridlock. But how should you service your car to keep it reliable and ensure its longevity, without ripping yourself off, paying for service you don’t need?

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Why Regular Servicing of New Cars is Critical

I got an e-mail from a lady named Leanne the other day (below), which highlights the false economy of letting your services slide. As a consequence, Leanne is looking down the barrel of a likely $14,000 repair bill on her Holden Cruze - which is still under warranty. Worse still, it looks like Holden is completely justified in its decision not to support the repair.

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Servicing & New Car Warranty Explained

You can save hundreds of dollars if you get your car serviced by an independent mechanic. And your new-car warranty absolutely will survive. Here’s everything you need to know to save the cash and keep your warranty intact.  According to the ACCC, provided you comply with three sensible conditions, your warranty will survive. Unfortunately, though, many car owners just don’t understand the rules of this game. 

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