Frequently Asked Questions
1. Are people generally happy with using your car broker?
Check out the unsolicited testimonials >>
2. How do I get a new car at the lowest possible price?
If you need a new dishwasher, you probably shop around - either online or by visiting competing stores. We function the same way. I refer you to a trusted, independent broker. He tenders out your purchase to a large selection of dealers and returns to you with the lowest possible price. If you decide to proceed, the broker facilitates your purchase through that dealer. You never need to visit the dealership, unless of course you want to. The car you purchase is brand new, with the full factory warranty.
2. Does it matter where I live?
No - the brokerage service operates nationally. If you are geographically remote from the lowest-bidding dealer, shipping to your door is built into the price. Alternatively, the broker can arrange a flight for you to collect the vehicle and drive it home - at your discretion. These items - flights, transport, etc., plus on-road costs and statutory charges - are all included in the one quoted price.
At this stage we can assist buyers in Australia and New Zealand. Plans for world domination are in place. Stand by for an update on that...
3. What is a car broker?
A car broker is a person who buys cars for a living, on behalf of clients - individuals and corporations. Because they do it every day, they enjoy bulk-buying (fleet) discounts. They also know all the tricks and traps of the car-buying game, so they can sidestep these on behalf of clients. Basically, they are experts at getting the car you want at the lowest possible price.
4. Does the broker charge me a fee?
Brokers charge the winning dealer a commission. That commission is built into the price they quote you on the vehicle. You do not get an additional bill from the brokerage. His fee is built into the price quoted to you on the car.
5. How much can I save?
This depends on how good a negotiator you are, up front. Some dealerships are under pressure to sell a particular car that's in stock now - if that's the one you want, then this is the scenario that represents maximum savings potential for you. If the car needs to be ordered and there is a waiting list of other buyers, then the potential for savings is diminished. How much you save depends on a range of factors. Many people save thousands. The broker's business model depends on them delivering significant savings to customers - without that, they would go out of business.
6. When do I engage a broker?
You need to know exactly what car you want, and be in a position to purchase it. Brokerages are not tyre-kicking or random quoting services; they facilitate serious vehicle purchases. If you need help choosing which car suits you best, that's where I come in. Send me a message via my contact form >> and we'll talk the relative merits of different vehicles through until you have a short list of vehicles to test-drive and choose from.
7. How do I engage a car broker?
Click the red link above and I will pass your details on. A professional car broker will be in touch within one business day. There's no 'hard sell'.
8. What about if I don't know exactly what car I want?
Contact me using the red link below. I'll help you with that. My usual turnaround time is within 24 hours, but sometimes my inbox gets overwhelmed with inquiry and it takes a little longer to get back to you. I've been road testing cars for over 20 years and I'll do my best to assist you making the right choice from the nearly 300 different passenger vehicles on sale in Australia today.
9. Is the new car under warranty?
Yes - absolutely. You are buying a brand new car from an authorised dealer. It is absolutely under the full warranty from the factory. It is a brand new car - in every respect (except that you won't have to negotiate a price face-to-face with the dealer). The brokerage merely helps you choose the dealer prepared to sell you the vehicle you want at the lowest possible price.
10. How can you get cars cheaper than me?
Car dealerships see the vast majority of purchasers coming. They have a systematically incentivised process designed to extract the maximum amount of money from ordinary car buyers. They will play one transaction off against the other (the trade-in is often used as leverage over the new vehicle purchase). They will sell you expensive finance or insurance, high-priced accessories, things you don't need (like paint protection and rustproofing) - et cetera. Basically, car dealers are very well versed at extracting money from buyers who buy cars (at best) every three, four or five years. Car brokers buy cars all the time - they're just as match fit for this game as dealers. They know when dealers are under pressure to sell cars now, and they buy thousands of cars annually - so they enjoy volume (bulk-buying) discounts. They also know how to sidestep the profitable ploys like paint protection and over-the-odds insurance.
11. How do I know you're not ripping me off?
Once you know exactly what car you want, go to the dealership and negotiate a price. Do the best job you can - but do not sign a purchasing contract or pay a deposit. (The dealership won't want to see you walk without having paid a deposit, but walk anyway, and don't listen to the BS excuses they spin you about why the 'special' price is available for today only.) At this point I'll put you in touch with the brokerage - click here >> - and they will come back to you with the best offer they can secure, within one working day. If the broker's offer beats the offer you have in front of you from 'your' dealer, go with the broker. If not, you know you've done a highly competent job negotiating the price. (This is the only way I know to ensure that you are buying any new car at the best possible price.)
12. What about my trade-in?
The broker can tender out your trade-in to the used car wholesale market, and get back to you with the highest offer. (You need to be honest about the car's condition.) This is a good way to separate the transactions so the dealer can't use the trade-in as leverage over the acquisition of the new vehicle, or vice-versa.
13. What about finance?
If you need finance, the brokerage can present you with a range of finance offers from reputable Australian lenders, and you can compare these with any offers you might have secured independently. The brokerage can also assist with advice about the different finance packages, and which one(s) are attractive to you because of your personal situation (chattel mortgage, lease, novated lease, car loan, personal loan, etc.) Brokers can also assist if you have a poor credit rating.
14. New or used?
Brokers are able to facilitate the purchase of brand new cars (or demonstrators) only.
15. Anything else?
If I haven't covered off your questions here, send me a message using the contact form in the sidebar on the right.