I just wanted to thank you for the referral, and congratulate Ben Harris from the brokerage on the excellent deal he negotiated for me on a new Hyundai Santa Fe Highlander. I can't fault his professionalism, customer focus and communication through the process. I purchased my last car through a fleet broker who shall remain unnamed and it wasn't a patch on dealing with Ben. I have several colleagues purchasing new cars in the coming months who I will refer through your site.
On another note I also think your website is refreshing amongst the sea of 'traditional' car review websites. I particularly found your video on 'How to beat the car dealers' truly inspiring. I am in sales of high end, high dollar value products (TV Production equipment) and our industry is notoriously low margin. We have had to move with the times to survive and remain relevant, something you don't see in the traditional car dealerships. It angers me that you walk into a car dealership and are treated like a sucker from the get go. As a salesman its laughable watching these guys try all the old fashioned sales tricks. I guess plenty of folks are taken for a ride and pay what is asked. I'm glad I'm not one of them thanks to your informative website.
Cheers and well done!
Great news. I'm very pleased you got a solid deal on your Hyundai Santa Fe Highlander. Ben's a great operator - and he's got a track record as long as your arm delivering solid results (in particular) on Hyundai Santa Fe.
I also appreciate your comments on the website. After working in magazines on Wheels and Motor, etc., and also contributing to newspapers, and online at Car Advice I basically got sick of working for complete idiots. I decided the only way to step off the path of idiot employment was to do it myself. In particular I don't believe most 'review' websites are buyer-focussed. They exist only to shove advertising down your throat. In other words, the review content is just there to hang advertising off, and that means the reviews can't be critical of the vehicle, because then the advertiser would not want to advertise. At the end of the day it does the intending buyer a disservice.
So I came up with this plan to generate an audience of intending car buyers by producing content specifically for them, that was highly critical of cars (when warranted) instead of just sucking up to car makers so they would advertise. Ben is a key part of that solution because he delivers real savings on the vehicle after I get the advice part of the equation across the line. So it's a simple plan: you talk to me, then you talk to Ben. Result: you buy the right car at the right price.
The car review space online is just as Dickensian as going into a dealership and getting bent over the old-fashioned way (as you noted). I merely wanted to put a system in place that meant you didn't have to endure either having smoke blown up your arse in a dodgy review designed to keep an advertiser happy, and then get violated at a car dealership that's still using tricks and techniques from the 1970s to stitch you up.
Thank you sincerely for taking the time to let me know how your experience played out, Andy - and I hope you enjoy several years of great driving in your Santa Fe Highlander - which is one of the best SUVs you can buy.
MORE SUV ADVICE
The Hyundai Santa Fe is tremendous value and a great performer. For mainstream seven-seater buyers I don't believe there is a better alternatives SUV.
What's the best way to approach buying a new vehicle to tow a medium caravan - and also suffer the fewest number of problems down the track?
Hyundai will shortly update the Santa Fe - prices will rise, but there is a massive hike in equipment levels - in Highlander. So, if you’re in the market for a high-quality seven-seat SUV, put down your credit card, and listen up.
I am in the market for an SUV for a growing family. I have a 2.5 year old who soon will need a booster seat and potentially having another baby in the next year or so. I need an SUV that will be suitable for an elderly lady and two yound adults + 1 child + baby.
We are in the market for a new family SUV to replace our ageing Mazda CX-9. We are considering a Honda CRV or a Hyundai Santa Fe. Are there any other cars we should be considering? We liked the look of the Mazda CX-5 however we think it might be on the small side. I would appreciate any advice to help us with our decision.
My wife and I have test driven many SUVs. As we like lots of boot/cargo space and need the potential to tow a trailer for camping trips the thought was to lean towards the Sorento and Toyota Kluger. What do you think?
We are looking at buying either the Hyundai Santa Fe or the Hyundai ix35. We have a boat that weighs about 1300kg loaded and only tow it to and from the boat ramp - approx 14km round trip. We don't do this often, but want the ability to do so as required.
I'm considering a Honda CR-V to tow my boat. Specific requirements are full-size spare (as some longer trips likely) and electric driver's seat with memory (it's a pain when we swap cars - other car is a Mazda CX-9 Luxury). The ability to tow a 1400kg boat would be a plus, but the CX-9 does that with ease.
You recommend the Hyundai Santa Fe which I am interested in for towing a boat weighing 1500kg. The specifications say Santa Fe will tow up to 2000kg but my other choice is a Subaru Outback 3.6R. Do you have any negatives about the Subaru which sells for about the same price as the Santa Fe?
We currently own a 2007 Honda CR-V fitted with both a booster seat and a rear-facing baby seat. We are expecting a third child in two months. My wife believes we need a new car, and although I find the prospect a financially daunting one, I have been searching online and visiting dealerships.
I'm looking at the new Land Rover Discovery Sport: Is it worth the money, and is it safe (unlike Land Rover's Range Rover Evoque). Should I lean instead towards a Hyundai Sante Fe for value?
We have an '09 Toyota Aurion that has been a great performer but kids and prams etc have it at capacity. Your preference for the Hyundai Sante Fe , and comments on the Kia Sorento has prompted our research further. We will be looking at these soon and moving away from our previous preference of the Territory (concerns we developed were only confirmed by your reviews). Any other suggestions around this size?
All SUVs are not created equal on the crashworthiness front. So how does the 2015 Hyundai Santa Fe hope to compete with premium brands like Jeep, Audi and Land Rover? The answer might shock you. The 2015 Hyundai Santa Fe really does deliver on safety. It gets five stars - independently determined by ANCAP. The books, thankfully, can not be cooked on five-star crashworthiness - as some other SUV manufacturers have discovered. You won’t believe which vehicles fail to measure up.
In this review: The 2015 Hyundai Santa Fe Highlander versus key competitors. Maybe - just maybe - an upstart from South Korea can be authentically David, against Goliaths from Japan and Europe. If you want upmarket family transport, good value, reasonable performance and seven seats - you need to put the 2015 Hyundai Santa Fe Highlander on your list.
This review is aimed at you if you’re in the market now, thinking about buying a seven-seat SUV, but you’re worried about the brand. Is Hyundai’s transformation from cheap to desirable just baseless marketing spin, or is this concept built on a foundation of substance?
I can't decide whether to buy an Audi Q5 or a Volvo XC60. We commute 1000 kilometres each week into the CBD. We bought a Mercedes-Benz GLA a few months ago, but it's too small. We want an auto diesel with standard features: Bluetooth, reversing camera camera etc. I have one three-year-old boy and a 'seven-foot' husband (and an old golden retriever). We do mainly freeway into the city for work.