I'm ready to buy a new car but I'm concerned that if I negotiate a better deal at a dealership right across town, I'm going to be locked in to getting the car serviced from them. How important is purchasing a vehicle where you will service it - and can I get it serviced anywhere else?
It’s completely unnecessary to purchase the car where you will get it serviced. Every car dealership is keen to sell you the car. Every car dealership is keen to service it. The two transactions are completely separate.
If I were you I’d be buying the car wherever you can for the lowest possible price, and I’d be servicing it that way as well (within the limits of geographic convenience). In other words, I'm advising you to get competitive quotes for the standard service every time, and go with the cheapest one.
Servicing makes dealers money. It's a business undertaking. Therefore, you are doing them a favour by getting the car serviced with whichever dealer you choose.
The notion that you need to get the car serviced where you bought it, or that if you attempt to get it serviced at another dealer they will treat you like a second-class citizen is common enough among car owners, but wrong.
There’s nothing Car Dealer A would like more than to acquire some of Car Dealer B’s servicing clientele.
The two commercial dealings (sale and servicing) are completely unrelated, although obviously the dealer you buy from would like to service the car as well.
WARNING: Most dealers will try to stitch you up with a so-called extended warranty that’s really just a servicing contract … if you’re not careful. All this does is lock you into getting the car serviced at that dealer ... in exchange for an extended warranty that's absolutely not worth the paper it's written on. When the subject of extended warranty comes up at the dealership (and it will) just say 'no'.
Does your car have a drinking problem with engine oil? Is the manufacturer brushing you off? Plenty of people complain about this. Here are the facts.
The definitive interview with traffic defence specialist lawyer Adam Ly (20yrs experience) - a legal first aid kit: Driving, the law & you.
You wouldn’t take a toothpick to a knife fight. So don’t set foot inside a car dealership without knowing these 20 surefire dealer-beating tips
You’ve fallen in love with a new car. It’s time to get the details right - otherwise, it might just turn into Glenn Close and boil your bunny
The test drive is a vital part of upgrading your car. But most people test driving their next new car get it horribly wrong. Here’s how to get it right.
If you think going into a dealership at the end of the month is all it takes to save thousands on a new car, it's time to reconsider your approach
ASIC identifies $1.6 billion car dealer insurance scam. Find out who's at risk, and whether you might be entitled to any compensation
You're in a crash and your airbags don't go off. Is your car defective? Is it time to sue the manufacturer? What is the mad science of crash survival?
When you fly first class, they make you feel special for the duration, not just on boarding. How would you expect to be treated, as a Mercedes-Benz luxury flagship S-Class owner?
Car of the Year awards are bullshit - this one in particular. Find out why the Volkswagen Tiguan fails every other COTY analysis
There are 12.5 million cars on Australian roads. That’s 50 million tyres. They’re wearing out every four years - let’s say - and most tyre retailers are keen to get you to spend $10 per corner to pump up with a miraculous gas: pure nitrogen. It’s potentially a $100 million consumer scam.
You fall in love with a new car on the showroom floor, but you fall out of love in the service department. This is where the brand betrays you. Here's why.